Refunds & Cancellation Policy

No Cancellations & Refunds Policy

At RefixGURU, we are committed to providing high-quality laptop repair training, MacBook services, and modded BIOS services. Due to the nature of our digital products and services, we maintain a strict no cancellation and no refund policy.

Why We Don't Offer Refunds

• Digital Nature of Products: Our courses, training materials, and BIOS modifications are digital products that cannot be returned once accessed or downloaded.
• Immediate Access: Upon purchase, customers receive immediate access to our digital content, making it impossible to "return" the product.
• Intellectual Property Protection: To protect our intellectual property and prevent unauthorized distribution of our content.

Online Course Content Policy

For our laptop repair training and other educational content:

• Once enrolled in any of our courses, the purchase cannot be cancelled.
• Course access is provided immediately after payment confirmation.
• We encourage prospective students to review all available course information, including curriculum details and sample content, before making a purchase decision.

Modded BIOS Service Policy

For our custom BIOS modification services:

• All BIOS modification services are custom-tailored to specific hardware configurations.
• Due to the customized nature of these services, we cannot offer refunds once the service has been initiated.
• Customers are advised to ensure compatibility and understand the risks associated with BIOS modifications before placing an order.

Exceptions

While we maintain a strict no-refund policy, we may consider exceptions in the following rare circumstances:

• If a technical issue on our end prevents access to purchased content for an extended period.
• If the service or product delivered is substantially different from what was advertised.

In such cases, please contact our support team at refixguruacademy@gmail.com with detailed information about your purchase and the issue encountered.

Contact Us

If you have any questions about our Refunds & Cancellation Policy, please contact us at:

• Email: refixguruacademy@gmail.com
• Phone: +91-9861-60-6292
• Address: Shop No- M/122, Badambadi, Cuttack, Odisha-12