Shipping & Delivery Policy

Digital Delivery Policy

At RefixGURU, we specialize in providing digital educational content and services. As our products are delivered electronically, traditional shipping methods are not applicable to our business model.

Digital Content Delivery

• Immediate Access: Upon successful payment, you will receive immediate access to your purchased digital content through your account dashboard.
• Access Credentials: Login credentials and access instructions will be sent to your registered email address within 10 minutes of purchase confirmation.
• Course Materials: All course materials, including videos, documents, and supplementary resources, will be available in your learning portal immediately after purchase.

Access Duration

The duration of access to our digital content varies based on the specific product purchased:

• Standard Courses: Access is provided for the duration specified in the course description, typically ranging from 3 months to lifetime access.
• Premium Content: Premium courses and specialized training modules may have specific access periods as detailed in their respective product descriptions.
• Subscription Services: For subscription-based services, access is maintained as long as the subscription remains active.

Technical Requirements

To ensure optimal access to our digital content, please ensure your system meets the following requirements:

• A stable internet connection with minimum 5 Mbps download speed
• An updated web browser (Chrome, Firefox, Safari, or Edge)
• PDF reader software for document access
• Sufficient device storage for downloading course materials (if applicable)

Delivery Issues

If you encounter any issues with accessing your purchased digital content:

• Check your spam/junk folder for access emails
• Verify that your payment has been successfully processed
• Contact our support team at refixguruacademy@gmail.com
• Our technical support team will address access issues within 24 hours during business days

Contact Us

If you have any questions about our Digital Delivery Policy, please contact us at:

• Email: refixguruacademy@gmail.com
• Phone: +91-9861-60-6292
• Address: Shop No- M/122, Badambadi, Cuttack, Odisha-12